Offshoring
We are your trusted and dependable partner with the capability to tap into Africa’s growing talent network to provide the best talent across the continent to drive the achievement of your offshoring objectives.
The Strategic Advantage That Offshoring Gives Your Business
- Access a large pool of top talent
- Free up members of your core team to focus on driving strategic execution for business growth
- Lower office and infrastructure costs
- Scale your business faster with fewer operating costs
- Boost your customer service levels and response times
- Reduce risk via diversification of your people’s cost and location
- Improve output/performance & operational effectiveness
Our Offshoring Services Include
Comprehensive Offshoring
We handle everything – covering performance, operations management and quality assurance – related to the business processes you decide to offshore. You are not required to have any local knowledge or spend time recruiting or managing the staff.
With this model, you can completely hands-off the day-to-day execution and management of processes while focusing on more strategic initiatives and business development.
Specifically, you get:
- Talent (People & Performance): Competent talents recruited, trained and hired by us to work as a trusted extension of your high-performing onshore/local teams. We will also fully manage the operations of the processes outsourced to us, including learning and development, quality assurance and compliance.
- Technology: Relevant systems and a scalable cloud-based platform to facilitate seamless management of the outsourced processes.
- Assets: Dedicated and fit-for-purpose workspaces, hardware and software, redundant network connection etc.
- Shared Services Support: Access to support services such as IT support, facilities management, HR management, payroll, admin & logistics etc.
Managed Offshoring
We will partner with you to set up an offshore division of your company in Africa. Our involvement will be limited to support setting up the African entity, Facility Management, IT, Staff Recruitment, HR and Operations. You will, however, be responsible for managing the quality and productivity of the staff.
With this model, you get a work-ready team you can easily integrate into your business while retaining complete control of the Team’s processes, tasks, KPIs and service quality.
Specifically, you get:
- Talent: Competent, qualified and high-performing people via a comprehensive staffing solution covers that recruitment, training and employee.
- Assets: Dedicated and fit for purpose workspaces, equipment, high-speed connectivity and enterprise-grade technology platforms.
- Shared Services Support: Access to support services such as IT support, facilities management, recruitment, HR management, payroll, operations & logistics etc.
Why Offshore to African Ally?
Partnering with African Ally to implement your offshoring strategy delivers significant value, such as:
- Access to a more affordable and competent talent pool
- Broad geographical reach across Africa
- The shared risk with a partner company throughout the offshoring journey
- Access to best-in-class capabilities and support required for planning and executing a successful transition
- Track record of successful service delivery across Africa
- Ability to manage the complexity of change and ensure continuous improvement
Our clients and partners enjoy working with us
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